⚡ Workflows
Triage (classify, prioritize, route)
Quickly categorize incoming work and route it to the right handler with correct priority.
Bundle files
📄ORCHESTRATION.md— Orchestration
1# ORCHESTRATION.md
2
3## Diagram
4
5 ┌───────────┐ ┌───────────┐ ┌──────────┐
6 │ Request │─────>│ Triage │─────>│ Router │
7 │ (raw) │ │ Agent │ │ │
8 └───────────┘ └───────────┘ └────┬─────┘
9 │
10 ┌───────────────────────┼───────────┐
11 v v v
12 ┌─────────┐ ┌──────────┐ ┌─────────┐
13 │Handler A│ │Handler B │ │Handler C│
14 │ (bugs) │ │(features)│ │(support)│
15 └─────────┘ └──────────┘ └─────────┘
16
17## Workflow
18Triage (classify, prioritize, route)
19
20## Objective
21Quickly categorize incoming work and route it to the right handler with correct priority.
22
23## Roles
24- **Triage agent:** classifies and prioritizes.
25- **Router:** assigns to the correct queue or agent.
26- **Handlers:** domain-specific agents that execute.
27
28## When to use
29- High volume of heterogeneous incoming requests.
30- Need consistent prioritization criteria.
31- Multiple specialized teams or agents downstream.
32
33## Protocol
341. Triage agent receives raw request.
352. Classify by type (bug, feature, question, incident, etc.).
363. Assign priority (P0-P3) using defined criteria.
374. Router sends to appropriate handler queue.
385. Handler acknowledges receipt within SLA.
39
40## Priority criteria
41| Priority | Description | Response SLA |
42|----------|-------------|--------------|
43| P0 | Critical / outage | Immediate |
44| P1 | High impact, workaround exists | < 1 hour |
45| P2 | Medium, no urgency | < 4 hours |
46| P3 | Low / informational | Best effort |
47
48## Rules
49- Every request gets a classification — no silent drops.
50- Ambiguous requests default to P2 and flag for human review.
51- Re-triage allowed if new information surfaces.
52
53## Deliverables
54- Classification record per request
55- Routing log
56- Triage accuracy metrics over time
57
Lines: 57 | Words: 253
Install
Copy bundle to your OpenClaw workspace.
curl -fsSL https://raw.githubusercontent.com/cerealskill/openclaw-agents/main/install.sh | bash -s workflow triage ENRate this agent
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Includes
- ✓ ORCHESTRATION.md
Info
- Slug
- triage
- Lines
- 57
- Words
- 253